Frequently Ask Questions
1. Do I need to book in advance?
We recommend booking in advance to secure your spot, especially during busy travel seasons. However, it's not always necessary — we often have guides available and ready to take you on your next adventure! Just give us at least 24 hours' notice so we can help plan your perfect day trip and make it unforgettable.
2. Are your tours family-friendly?
Yes! Many of our tours are designed with families in mind. We offer safe, fun, and engaging experiences for all ages. Let us know the ages of your group members, and we’ll help recommend the perfect adventure.
3. Do you offer private or customized tours?
Absolutely. We specialize in personalized experiences — from romantic beach dinners and surprise proposals to group getaways and family reunions. Let us know your vision, and we’ll take care of the details.
4. What should I bring on a tour?
We suggest wearing comfortable clothing, closed-toe shoes, sunscreen, bug repellent, and a reusable water bottle. Depending on the tour, you might also want swimwear, a towel, or a light jacket. We’ll give you a full list when you book!
5. Is transportation included?
Some of our tours include transportation to and from select areas. Please ask when booking, and we’ll confirm availability or help arrange transport for an additional fee if needed.
6. What happens if it rains?
Costa Rica is tropical — so occasional rain is part of the adventure! Most tours operate rain or shine, but in cases of extreme weather or safety concerns, we may reschedule or offer alternatives.
7. Are your tours safe?
Yes. Safety is our top priority. Our experienced, certified guides follow all safety protocols and provide the proper equipment and instructions for each activity. You’re in good hands!
8. Do you offer group rates or special packages?
Yes! We offer group discounts, combo tour packages, and special rates for large families, corporate groups, or special events. Contact us for a custom quote.
